In-Person Leadership Training
Recently Promoted to Lead a Team?
Step into leadership with confidence. Our Critical Skills for Successful Supervisors (CSSS) training equips new supervisors with the tools, strategies, and mindset to lead effectively. Through hands-on learning, real-world scenarios, and collaborative discussion, participants gain the skills they need to meet—and exceed—performance expectations.
Register By September 16, 2025 Advanced Two-Day Training Workshop
September 23, 2025 – September 24, 2025
The Critical Skills for Successful Supervisors training will be held at the Roger Milliken Center in Spartanburg, SC. There will be no virtual option for this training.
YOU MAY NEED TO KNOW
Frequently Asked Questions
Who should attend this training?
This course is designed for newly promoted supervisors, those currently in a supervisor role who haven’t received formal training, and anyone looking to sharpen their leadership skills. It’s especially relevant for but not limited to supervisors in Manufacturing, Retail, Healthcare, and Warehouse or Distribution environments.
Why should I attend?
This training equips you with practical tools and proven tactics to lead with confidence. Through interactive discussions, hands-on activities, and a final presentation, you’ll build the skills needed to meet—and exceed—performance expectations.
Who leads this training?
Our sessions are led by our advanced practitioners with over 20 years of experience in leadership development, change management, plant communications, and team building. They bring real-world insights and a passion for helping leaders grow.
What topics are discussed?
The course explores five key areas: the supervisor’s role in an organization, effective coaching, giving and receiving feedback, data-driven decision-making, and strategies for delegation and conflict resolution.
Is there a virtual option for this event?
Currently, this training is offered in person only. To explore available online resources, please visit https://www.milliken.com/en-us/businesses/performance-solutions-by-milliken/resources.
What are the costs and deadlines to register?
Register by September 16, 2025 to secure your spot. The training fee is $899.00 until September 3, after which it increases to $999.00.
Here's what's scheduled for the course
Agenda
- Tuesday 9/23
- Wednesday, 9/24
September 23, 2025
7:30 AM ET
Registration and Check In
8:00 AM ET
Welcome & Introduction: Your role as a supervisor, critical components, creating a safe environment
9:30 AM ET
Leadership Challenge: Skills, capabilities & characteristics of leaders, improving leadership plan
11:30 AM ET
Lunch Break
12:30 PM ET
Leader Standard Work: What it is & how to use it to succeed, guide for developing LSW & examples
2:00 PM ET
Coaching: Why coaching works in business, coaching model, build competency, when/how to coach
3:30 PM ET
Feedback: Why feedback is important, appreciative/constructive feedback, tools to be effective
September 24, 2025
8:00 AM ET
Recognition: How motivation works, critical points, and the various types of motivation
9:00 AM ET
Data Analysis: Intro to charting, problem solving tools, how to use data, DMAIC
10:30 AM ET
Review & Response: Critical dialog for a winning team
11:30 AM ET
Lunch Break
12:30 PM ET
Daily Review and Shift Hand-Off: Examples of best practices and lessons learned
2:00 PM ET
Delegation & Conflict Resolution: Assigning vs delegation, delegate effectively & handling conflict
3:30 PM ET
Accountability: Engage employees using audit & verify process standards, learning & applying 4C's
Critical Skills for Successful Supervisors Registration
Changes to $999.00 after Wednesday, Sept. 3, 2025
$ 899.00
1. Accountability for yourself and your team through leader standard work
2. Effective coaching skills
3. Giving and receiving actionable feedback
4. Data analysis and tools
5. Delegation and conflict management
Register Below